Office365 Account Notice-We’ve run into a problem with your office365 subscription,And we need your help to fix it.

如果打开Office365提示We’ve run into a problem with your office365 subscription,And we need your help to fix it.可以用下列步骤来解决

  1. run 在命令行执行
    cd c:\program files (x86)\microsoft office\office16 进入到Office的安装目录
    cscript ospp.vbs /dstatus 查看当前的注册信息
  2. copy last 5 characters of installed product key 复制最后五个字节的注册码, for example 3v3xc
  3. run    cscript ospp.vbs /unpkey:3v3xc 执行命令移除之前的注册码Image
  4. go to control panel\user accounts\credential manager and removemicrosoft related credentials.到控制面板-凭据管理-删除掉所有跟microsoft有关的凭据
  5. reboot the computer, logon again and start (for example) word.重启电脑,登录打开word或者excel
  6. reactivate your office with your office 365 account.重新激活Office365

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